Privacy Policy

The Ram Group website (www.theramgroup.co.uk)

Privacy Policy

Last Updated: 01/02/2025 

1. Introduction

Welcome to The Ram Group. We take your privacy seriously and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website www.theramgroup.co.uk or use our services.

2. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide Directly

• Contact details (name, phone number, email) when you submit inquiries or request services.

• Address details if required for service bookings (e.g., house clearance or waste collection).

b. Information We Collect Automatically

• Website usage data (IP address, browser type, pages visited) for analytics.

• Cookies to improve your browsing experience (see Section 6).

c. Information from Third Parties

• If you contact us via social media (e.g., Facebook, Instagram), we may collect information shared through those platforms.

3. How We Use Your Information

We use your data for the following purposes:

• To provide and manage our services.

• To respond to inquiries and customer support requests.

• To improve our website and customer experience.

• For legal and regulatory compliance.

• To send service updates or promotional messages (if you opt-in).

4. How We Share Your Information

We do not sell or rent your data. However, we may share it with:

• Service providers (e.g., payment processors, delivery partners) to fulfill services.

• Legal authorities if required by law.

• Business partners when collaborating on specific projects (only with your consent).

5. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, so we encourage safe online practices.

6. Cookies & Tracking Technologies

We use cookies to enhance website functionality and analyze traffic. You can disable cookies via browser settings, but this may affect site performance.

7. Your Rights

Depending on UK data protection laws, you have the right to:

• Access and request a copy of your data.

• Request corrections or deletion of your data.

• Opt-out of marketing communications.

• Withdraw consent where applicable.

To exercise your rights, contact us at [your email].

8. Retention of Data

We only keep your data for as long as necessary to provide services or meet legal requirements.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Contact Us

For questions about this policy, contact:

The Ram Group

Email: info@theramgroup.co.uk

Phone: 07936515900

Website: www.theramgroup.co.uk